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Welcome to Symphony Artistry. The following terms of use outline the rules and regulations for using our ecommerce store. By accessing or using our website, you agree to be bound by these terms and conditions.

  1. Intellectual Property Rights: All the content and materials available on our website, including but not limited to, text, graphics, logos, images, and software, are the property of Symphony Artistry and are protected by applicable copyright and trademark laws. You are not allowed to copy, reproduce, modify, distribute, display or sell any content from our website without our prior written consent.

  2. Product Information: We strive to provide accurate product descriptions and images on our website. However, we do not guarantee that the product descriptions, images, or other content on our website are complete, accurate, or up-to-date. We reserve the right to modify or update product information at any time without prior notice.

  3. Pricing and Payment: All prices listed on our website are in Canadian dollars and are subject to change without prior notice. We accept payment through credit cards, PayPal, and other payment methods. We reserve the right to cancel any order if the payment is not received or if the payment method is not valid.

  4. Shipping and Delivery: We offer shipping within Canada and internationally. The estimated delivery time may vary depending on your location and shipping method. We are not responsible for any delays or damages caused during the shipping process.

  5. Refunds & Returns: We offer refunds and returns for non-customized products within 30 days of purchase. Refunds will be issued in the form of store credit, minus any shipping and handling fees incurred by Symphony Artistry. To initiate a return, please contact our customer service team at [insert contact information here] to receive return authorization and further instructions. You may return any non-customized product in its original condition and packaging within 30 days of purchase. Please note that you will be responsible for all shipping and handling fees associated with the return. Symphony Artistry is not responsible for lost or damaged items during return shipping. Further details can be found on our Refund & Returns page.

  6. User Conduct: You are responsible for your conduct while using our website. You are not allowed to use our website for any illegal or unauthorized purpose. You may not engage in any activity that may damage or interfere with the operation of our website.

  7. Disclaimer of Warranty: We do not guarantee that our website will be error-free or uninterrupted. We make no warranties or representations, express or implied, about the accuracy or completeness of the content on our website.

  8. Limitation of Liability: We shall not be liable for any damages, including but not limited to, direct, indirect, incidental, consequential, or punitive damages, arising from the use of our website or the products sold on our website.

  9. Governing Law: These terms of use shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflicts of law provisions.

If you have any questions or concerns regarding these terms of use, please contact us at contact@symphonyartistry.com.